Frequently asked questions

At Mornington's restaurant/bistro/café, open every day of the week, it's easy to feel right at home. Here you'll find everything from small treats to our own burger. We also serve drinks from local breweries and small delights handpicked from selected producers.

There is parking right outside; it can't be booked but there is almost always space available. If it's full, there are even more spaces just across the street. You pay directly at the machine.

Bike rental is available in Stockholm through providers such as Voi and Bolt. Availability may vary depending on area and season, but bikes are often available nearby and in central Stockholm.

Cycling is a convenient and eco-friendly way to get around the city. After your ride, the bike should be parked in a regular bike rack or in a designated zone according to the city's rules.

Our reception is happy to help with more information and directions.

https://cykla.stockholm/hyrcyklar

We use Taxi Stockholm — if you'd like to do the same, the phone number is +46 8 150 000

A place where training meets care, and where every detail is designed to give you an experience beyond the ordinary. We believe in the personal encounter. Luxury that feels personal and inclusive, accessible and meaningful.

With 1,200 square metres of training space, an all-inclusive concept and a clear connection to medical and clinical treatments, we create a new standard for what a Health Club can be.

Free access for anyone who books their stay directly with us.

For other bookings: SEK 175 at the reception of our Health Club.

(Age limit 20 years)

A lovely breakfast buffet with just about everything you could wish for, from freshly made pancakes to homemade muesli, tasty smoothies and fresh fruit.

Mon-Fri 6.30am-9.00am

Sat, Sun and public holidays 7.30am-10.00am

We want your stay with us to involve as little queuing and admin as possible. Use our online check-in and everything will be sorted in a flash when you arrive at the hotel. Our staff are of course here around the clock.

Please note that you need to show ID and the payment card you booked with when checking in.

Arriving a little later? No worries, we'll hold the room for you.

Browsing on our wifi is of course free for hotel guests.

With us you'll meet our staff, whom we call Floor Managers. They do everything from greeting you in the lobby and checking you in to your room, to serving you in the restaurant, helping you find your way around public transport, or giving you tips on all the sights and events nearby.

Our Floor Managers help you with a smooth check-out and of course always want to know that you're happy with your stay, or hear how we can improve so that you'll always want to keep staying with us at Mornington.

From Arlanda Airport (ARN)

Commuter train: ARN to Solna station (extra fee), change to bus 177/176 towards Ekerö/Skärvik and get off at Voltavägen. Takes about 1 hour.

Take bus 583 from ARN to Märsta, change to the commuter train towards Solna station and take bus 177/176 towards Ekerö/Skärvik, getting off at Voltavägen. Takes about 1 hour 10 minutes.

Or;

Take the Airport Coach towards Brommaplan and get off at the Voltavägen stop. Takes about 55 minutes.

From Bromma Airport (BMA)

Take bus 110 towards Alvik and get off at the Ekbacksvägen stop. Takes about 10 minutes.

Or;

Take a 20-minute walk, cross Ulvsundavägen and follow Ranhammarsvägen until the road ends.

From the City/Central Station
Take the green metro line 18 towards Vällingby. Change to tram line 22 towards Solna station. Get off at Johannesfred or Norra Ulvsunda. Walk 726 metres (9 minutes) to Norrbyvägen 32.

By car

From the south, take E4/E20 north, over Essingeleden, keep right towards Vällingby. At Alvik, turn right towards Ulvsundaplan, then turn right again after about 1.2 km, then right onto Norrbyvägen.

From the north, take E4 south, take the exit towards E18, drive past Bromma Airport until you reach the Ulvsundavägen/Norrbyvägen junction, then turn left towards Solna.

Taxi

A taxi from Arlanda to the hotel takes about 30 minutes and costs around SEK 520.
A taxi from BMA airport takes about 10 minutes and costs around SEK 150.
We use Taxi Stockholm — if you'd like to do the same, the number is +46 8 150 000.

Our hotel is eco-labelled with Green Key. You are staying at a hotel that has been awarded the international eco-label Green Key. We work actively with environmental and sustainability issues through Green Key's extensive criteria.

Here are some examples of our commitments:

• We use 100% renewable electricity, energy-saving lighting and have routines for reducing energy consumption.
• We have taken initiatives to reduce water consumption.
• We sort and recycle our own and our guests' waste.
• We use eco-labelled laundry and cleaning products.
• Our guests are offered organic products at breakfast.
• We work to reduce food waste.
• We measure our greenhouse gas emissions annually in order to reduce our climate impact.

We hope you'll help us reduce our environmental impact, please:

• Leave recyclable packaging and deposit bottles in the room and we'll sort it for you.
• Use your towel for an extra day.
• We change your sheets every five nights.
• Hang out the door hanger if the room doesn't need cleaning every day when you stay several nights.
• Turn off lights, switch off electronics and unplug chargers.
• Avoid throwing away food by, for example, not taking more than you can eat.
• Travel by public transport or rent a bike.

Green Key is an international eco-label for tourism and hospitality facilities, found in more than 65 countries. The label is run internationally by the Foundation for Environmental Education, supported by, among others, UNEP, UNESCO and the World Tourism Organization. Today there are more than 170 Green Key-labelled facilities in Sweden, and all facilities undergo regular audits to ensure the criteria are met.

www.greenkey.se www.greenkey.global

In case of a life-threatening or acute medical emergency, always call 112.

For medical advice, call 1177.

Our neighbour in the building is Iqura Vårdcentral (health centre). Open Mon–Wed 08:30–17:00, Thu–Fri 08:30–16:00 and Sat 10:30–13:30. www.iqura.se. The building is also home to Linné Medical Care, which offers private specialist care and occupational health services. www.linnemedical.se

The entire hotel is 100% smoke-free, including outside the hotel and on all three terraces. Smoking in our rooms or apartments will result in a cleaning fee of at least SEK 5,000.

What is a digital room key in your wallet?
A Wallet key allows you to store your digital room key so you can unlock doors using your phone or a compatible smartwatch.

How can I tell if I can use a Wallet key?
If your device is compatible with Wallet keys, you will see an Add to Wallet button at the end of your online check-in.

I am not able to add my digital room key to Wallet. What should I do?
Don’t worry, you can always check in at the front desk when you arrive at the hotel, either in person or at our check-in kiosk. If needed, you can also ask for assistance!

Can I use a digital room key and a physical hotel key card at the same time?
Yes, you can use both.

What if I have multiple stays at a hotel?
If you book multiple rooms on the same date, the Wallet key is only activated for the room you are assigned to. If you book a room on multiple dates, a different Wallet key is activated for each stay. Each key is only active for your current stay after you complete your online check-in.

What happens to my digital room key in Google Wallet if I lose my Android phone?
If your Android phone is misplaced or lost, you should use the Find My Device app to remotely delete/wipe a lost device. Find, secure, or erase a lost Android device - Google Account Help.

Which devices support digital room key in Google Wallet?

• Android: Android 9 or higher with NFC turned on.
• Google Wallet: The latest version of Google Wallet app (recommended).

Room Key in Apple Wallet FAQ →

What is room key in Apple Wallet?
You can add your room key to Apple Wallet and access the hotel entrances and your assigned guest room with only your iPhone and Apple Watch. It's easy, convenient, and private.

How do I set up and use a room key in Apple Wallet?
A room key can be added to Apple Wallet after you book a reservation. After completing the online check-in, click on the Wallet icon to add your key. The room key will automatically activate once you check in and your room has been assigned. To use your room key, simply hold your iPhone or Apple Watch near the door lock.

Can I use room keys in Apple Wallet if I have a reservation for multiple rooms?
One guest cannot hold room keys for multiple rooms on the same device. Each guest who requires a room key in Apple Wallet must complete their own online check-in using their own guest details. Physical key cards are also available from the front desk.

Where can I use a room key in Apple Wallet?
In addition to your room, your room key can also be used to access the same hotel spaces where you would use a physical key, such as the main entrance and night entrance.
Room key-enabled access to other areas may differ by hotel location.

How secure are keys in Apple Wallet?
When your room key is added to Apple Wallet on your iPhone and Apple Watch, it’s stored on your device, which means Apple doesn’t see the spaces you access or when. Your data is private and secure.

What do I need to get started with room key in Apple Wallet?

• An iPhone or Apple Watch running the latest version of iOS or WatchOS.
• An Apple Account signed into iCloud.

Do I need to unlock my iPhone to use my room key in Apple Wallet?
With Express Mode, you don’t need to wake or unlock your iPhone or Apple Watch to use your room key in Apple Wallet. By default, Express Mode is turned on. For more details, see here.

Can I still use my room key in Apple Wallet if my iPhone needs to be charged?
Power Reserve provides up to five hours of access after your iPhone battery needs to be charged. This feature is only available on iPhone XS, iPhone XS Max, and iPhone XR or newer. For more details, see here.

How can I add a room key to my Apple Watch?
When you add a room key to Apple Wallet on your iPhone, a room key will automatically be added to Apple Wallet on your paired Apple Watch. Once added, simply hold your Apple Watch near the reader.

On how many devices (iPhone/Apple Watch) can I use my room key in Apple Wallet?
You can use your room key on up to 1 iPhone and 1 Apple Watch. They both need to be signed into the same iCloud account and Apple Account.

What should I do if my iPhone or Apple Watch is lost or stolen?
Use the Find My app or iCloud.com to suspend, deactivate or reactivate your device in Apple Wallet. Instructions for lost or found Apple devices and Find My iPhone are available here.

I am not able to add or use my room key in Apple Wallet. What do I do?
Try the basic troubleshooting steps below:

• Update to the latest version of iOS or watchOS.
• Confirm that you have Face ID, Touch ID or a passcode set on your device.
• Check that your Apple Account is signed into iCloud with two-factor authentication turned on.
• Check whether Apple’s terms and conditions were accepted in your settings when logging into iCloud.

If you’re still unable to add your room key, contact Mornington Hotel Bromma at +46 8 507 332 00 or bromma@mornington.se.

How do I remove Wallet passes from a device, for example after upgrading to a new iPhone or Apple Watch?
If you’re no longer using a device, you can remove its Wallet passes directly on the device or online. Once removed, you can add your passes to a new iPhone or Apple Watch.

You can remove a pass from your old device in two ways:

After removal, you can add your passes to your new device.